AI Receptionist for Diagnostic Centres & Labs
Every 'is my report ready?' call answered — without your front desk touching the phone.
₹800/month standalone · ₹499/month on the AI Clinic Automation Suite · calls ₹4/min (8 credits)
~50%
of lab calls are report-status
24/7
home collections booked
15 days
to go live
Quick Answer
An AI receptionist for a diagnostic centre answers the calls that flood a lab's front desk — 'is my report ready?', test prices, fasting and preparation instructions, timings, and home sample-collection bookings — 24/7 in Hindi and English. Report-status enquiries alone are often half a lab's call volume; the AI handles them instantly and hands anything complex to your team. It costs ₹800/month (₹499 on the AI Clinic Automation Suite), with calls billed at ₹4/minute.
Sounds familiar?
Report-day call floods
The same 'report ready?' question, 80 times a day — while new patients trying to book hit a busy tone.
Home-collection requests after hours
Patients decide at night that they need a fasting test at home tomorrow. Nobody answers — the lab across town does.
Prep questions answered inconsistently
Fasting hours, water intake, medication timing — every staff member says something slightly different.
What it handles for you
Report-status calls
Answers 'is my report ready?' instantly per your dispatch schedule, and routes urgent cases to your desk.
Home-collection booking
Captures address, test and preferred slot — books the phlebotomist visit even at midnight.
Test prep instructions
Fasting hours, water, medication guidance — consistent, correct, every single call.
Price & package enquiries
Health-checkup package and individual test prices quoted instantly; caller converted to a booking.
Timings & directions
Collection-window timings, Sunday hours, directions — answered without holding up your queue.
Follow-up & recall
Outbound calls for repeat tests (HbA1c, thyroid, lipid) when patients are due.
Hear how a call goes
A real example of the agent handling a typical call.
Caller
Haan ji, kal maine blood test karwaya tha — report aa gayi kya?AI Receptionist
Ji, aapka naam aur registered mobile number bata dijiye… dhanyavaad. Aapki CBC aur thyroid report aaj shaam 6 baje tak WhatsApp par aa jayegi. Lipid profile kal subah tak aayegi.Caller
Theek hai. Aur ghar se sample collection hota hai?AI Receptionist
Bilkul hota hai — ₹100 collection charge, subah 7 se 11 ke beech. Kal ke liye slot book kar doon?Frequently asked questions
Yes — it answers per your standard dispatch schedule (e.g., 'CBC by 6pm today') and routes anything non-standard to your desk. It never reads out results — reports are delivered through your normal channel.
Yes — it captures the address, tests and preferred slot, checks your collection windows, and books the phlebotomist visit, even after hours.
Yes — fasting hours, water intake and medication guidance from your approved instruction set, consistently on every call.
₹800/month standalone, or ₹499/month on the AI Clinic Automation Suite (₹2,499/mo). Calls are billed at ₹4 per minute (8 credits).
Yes — it handles Hindi, English and natural mid-sentence switches, which is most lab call traffic.
No. It shares report readiness and delivery timing only — results stay in your controlled delivery channel (WhatsApp/print), and sensitive queries go to your staff.
Never miss a patient call again
₹800/month standalone · ₹499/month on the AI Clinic Automation Suite · calls ₹4/min (8 credits) · live within 15 days of onboarding.