AI Receptionist for Hospitals
Replace the IVR maze with a receptionist who just answers.
₹800/month standalone · ₹499/month on the AI Clinic Automation Suite · calls ₹4/min (8 credits)
∞
simultaneous calls
0
'press 1' menus
24/7
switchboard coverage
Quick Answer
An AI receptionist for a hospital answers every incoming call instantly — OPD timings, department and doctor availability, appointment booking, visiting hours, directions — in natural Hindi or English, with no 'press 1' menus. Unlike a human switchboard it handles unlimited simultaneous calls, so morning rush and report-enquiry floods never hit a busy tone. It costs ₹800/month with calls billed at ₹4/minute, and hands off to your staff whenever a call needs one.
Sounds familiar?
Morning rush floods the switchboard
Between 9 and 11am, callers hit busy tones or wait on hold — and OPD bookings go to the hospital that answers.
Patients hate the IVR maze
'Press 1 for OPD' menus frustrate exactly the people who need help fastest. Most just hang up.
Callers switch between Hindi and English
A rigid phone tree can't follow — a conversation can.
What it handles for you
OPD appointment booking
Books OPD consults across departments and doctors, with timings and token guidance.
Department routing
Understands 'I need the bone doctor' — routes to orthopaedics info or the right desk without a menu.
Timings & visiting hours
OPD schedules, doctor availability, visiting hours, directions — answered instantly, every time.
Night & weekend coverage
The switchboard never closes — after-hours callers get answers and morning bookings.
Hindi + English
Follows the caller's language naturally, mid-sentence switches included.
Human hand-off
Emergencies and complex calls go straight to your staff — with the context captured.
Hear how a call goes
A real example of the agent handling a typical call.
Caller
Haan, mujhe kal Dr. Verma se milna hai, cardiology mein. Kaise hoga?AI Receptionist
Ji bilkul. Dr. Verma ki OPD kal subah 10 se 1 baje tak hai. Main aapka appointment 10:30 par book kar deta hoon — aapka naam aur umar bata dijiye?Caller
Ramesh Gupta, 58.AI Receptionist
Ho gaya, Ramesh ji — kal 10:30am, cardiology OPD, Dr. Verma. Token details WhatsApp par bhej diye hain. Purani reports saath laayein.Frequently asked questions
Yes — it answers unlimited simultaneous calls, so the 9am OPD rush and report-enquiry floods never hit a busy tone. Every call is answered on the first ring.
It replaces the menu experience entirely: callers just say what they need — 'skin OPD timing', 'visiting hours', 'book Dr. Verma' — and get an answer or a booking, no button-pressing.
It understands colloquial requests ('bone doctor', 'child specialist') and either answers directly, books the right OPD, or transfers to the desk you configure.
₹800/month for the agent plus ₹4 per minute of talk-time (8 credits/min). Even at high volumes that's a fraction of staffing a 24/7 switchboard.
Emergency-intent calls are detected and immediately transferred to your emergency desk per your escalation rules — the AI never delays urgent care.
Never miss a patient call again
₹800/month standalone · ₹499/month on the AI Clinic Automation Suite · calls ₹4/min (8 credits) · live within 15 days of onboarding.