ConnectAI
24/7 Coverage
☎️

Medical Answering Service India — AI-Powered, 24/7

Every patient call answered in Hindi & English, day and night — for less than a day of a receptionist's salary.

WhatsApp deliveryNo contractsCancel anytime

Common challenges we solve

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Before ConnectAI

After-hours calls go nowhere

Up to 40% of patient call demand is outside clinic hours — voicemail loses almost all of it to the next clinic on Google

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Before ConnectAI

Traditional answering services are call centres

Human answering desks cost tens of thousands per month, take messages instead of booking, and don't speak your patients' language

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Before ConnectAI

Busy tones during OPD rush

One receptionist, one line — peak-hour callers hear engaged tones while your competitor's phone gets answered

What's included

1

AI Receptionist, Not a Message Desk

Books and reschedules appointments against your real availability — it doesn't just 'take a message' for the morning.

2

Hindi + Indian English

Natural conversations including Hinglish switches — no 'press 1' menus, no forced English.

3

Emergency Escalation

Urgent-sounding calls transfer immediately to your staff or on-call number, per your rules.

4

Every Call Logged

Recording, transcript and captured intent in your Call Logs dashboard — you see exactly what patients asked at 11pm.

5

WhatsApp Follow-Through

Booked callers get instant WhatsApp confirmations and reminders, so answered calls become attended appointments.

6

Works for Labs Too

Diagnostic centres use it for 'is my report ready?' floods and home-collection bookings.

2 hrs
Average setup time
₹0
Setup fee
24/7
WhatsApp support
30 days
See first results

Who is this for?

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Solo Practitioner

No front desk after 7pm — wants every evening call captured

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Busy Clinic

Reception overwhelmed at peak hours; overflow calls ring out daily

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Hospital / Lab

Switchboard volumes, report enquiries, and multilingual callers around the clock

Your onboarding journey

Day 1

Demo

Hear the AI answer real clinic-style calls in Hindi and English

Week 1

Configure

Greeting, timings, fees, escalation rules and booking calendar set up

Day 15

Live

Voice number provisioned — every call answered from day one

Month 1

Recovered Revenue

After-hours bookings on your calendar + a log of every call you used to miss

Frequently asked questions

Frequently Asked Questions

A service that answers your practice's phone when you can't — traditionally a human call centre taking messages. ConnectAI's modern version is an AI receptionist that actually books appointments, answers patient questions in Hindi and English, and escalates emergencies, 24/7.

ConnectAI's AI answering service is ₹800/month plus ₹4 per minute of talk-time (₹499/month as an add-on to the AI Clinic Automation Suite). Traditional human answering desks cost ₹15,000–₹50,000+/month and still answer one call at a time.

Calls are encrypted, transcribed and stored with Indian data residency (AWS Mumbai), visible only to your authorised clinic logins. The AI never gives medical advice — clinical questions route to your team.

Yes — that's the core use case. Around 40% of patient call demand is outside working hours; the AI answers all of it and your morning calendar shows the bookings.

Urgency detection transfers the call immediately to your staff or on-call number per your escalation rules — the AI never delays urgent care.

Within 15 days of onboarding, including voice-number provisioning and configuration of your greeting, timings and escalation rules.

Ready to see Medical Answering Service India — AI-Powered, 24/7 in action?

Book a 15-minute demo and see exactly how ConnectAI works for your clinic.